Manage Your Subscription

Did you notice a charge Hpy VivaShop7 on your bank statement?

Are you wondering about the origin of a Hpy VivaShop7 charge? This debit corresponds to the fee for your subscription taken out when you placed your order on our site. Depending on your choice, this subscription may have included a free trial period. The charge appears on your bank statement under the description Hpy VivaShop7 and comes exclusively from our platform https://vivashop7.com .

Why a charge of 47.80€?

At purchase, we offered you an exclusive deal giving you 50% off all our products, free shipping, and unlimited access to our member area and digital kiosk containing thousands of e-books. This subscription is no-commitment, with a 14-day free trial. It is available to both professionals and individuals.

If you have any questions regarding your subscription or registration, our customer service is at your disposal:

• By email: contact@vivashop7.com (reply within 1 business hour)
• By phone: +33 1 89 86 21 21
  • Hours: Monday to Friday, 8:30 a.m. to 6:30 p.m. and Saturday, 8:30 a.m. to 1:30 p.m.

How do I unsubscribe?

If you wish to cancel your subscription, simply provide the email address used when you ordered via the unsubscribe form below. Cancellation is instant and automatic.

This process complies with Law No. 2022-1158 of August 16, 2022 concerning purchasing power protection (JORF No. 0189 of August 17, 2022).

Unknown charge? Please read carefully

Some users do not immediately recognize a Hpy VivaShop7 charge. Before taking any action, we invite you to:

1. Check if a family member or colleague used your card.
2. Review your emails for a subscription confirmation.
3. Contact our customer service for detailed information on your subscription.

Before disputing a transaction

Disputing an unrecognized charge with your bank may incur €180 fees per incident, in addition to the subscription amount of 47.80€. By confirming your order, you agreed to our Terms & Conditions (T&Cs) and reaffirmed your commitment.

A bank dispute causes significant costs for our company. In accordance with our policy, these fees may be passed on to the customer.

If you have any questions or doubts, we strongly advise you to contact us before initiating a dispute to resolve the matter quickly and without unnecessary fees.

Customer Service Contact

• Phone: +33 1 89 86 21 21 (Monday to Friday, 8:30 a.m. to 6:30 p.m. and Saturday, 8:30 a.m. to 1:30 p.m.)
• Email: contact@vivashop7.com
• Website: https://vivashop7.com

We are here to help with any questions about your subscription!