VivaShop7 - Official hereinafter called “THE SITE”.

You can return any product to us that does not give you complete satisfaction within 14 (fourteen) days of receipt of the product ordered on THE SITE.

If you have decided to return a product, it must not have been used and you must keep it in its original condition. The product must be returned to us in perfect condition, clean and unwashed, unused.

Furthermore, we will not accept returns of damaged products or in the event of delivery not in accordance with the order which are notified to us beyond a reasonable time. In the event of return of a defective product or non-compliant delivery, we will offer to exchange the product, make a new delivery conforming to the order or cancel your order.